Just Eat – Indian

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By the time you read this post, my second blog, you might be thinking I’m a fast food junkie, which I’m not, but Sunday hangovers are best suppressed with fast food. Well, so I think.

Anyway, I ordered an Indian through Just Eat this evening. I made two requests:

  1. No onions
  2. And salad with the kebab.

I got onions but no salad on my dish. Now, reading the ‘comments’ box on the Just Eat website can’t be too difficult, can it? This is not the first time I’ve been the victim of the Night of Bengal on the Antrim Rd failing to follow simple instructions. Before the Indian adopted Just Eat I ordered in the old skool way – telephone – and back then I had similar issues.

The issues resulted me in taking my business elsewhere for a couple of years which is a shame as I do enjoy their food. I’m not planning on using another outlet provided by Just Eat….yet!

Solution: Read the comments box. That’s not too hard, is it?

 

Burger King

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Okay, so I’ve toyed with the idea of bloging for some time now and after experiencing shoddy service from Burger King in the City Side Retail Park in Belfast, I decided to take the plunge into cyberspace with my findings.

I don’t intend to harm companies, but merely highlight poor service.

Burger King, a very successful fast food outlet with deep pockets, so you’d think that they can provide top class training. Not today:

The gentleman serving was dull, no smile or greeting, and certainly didn’t appear interested in me or his job, but that’s not the whole picture:

  1. Upon entering I found the restaurant to be poorly light and no visible sign of seating.
  2. There was two tills open which was sufficient for the trade at that point but the staff couldn’t greet me or other customers
  3. The staffs dress code appeared all wrong with no hairnets and no signs of hand washing between tasks
  4. The cashier gingerly went about his business with no motivation. He presumed I was sitting in until I asked for a bag to take my goods away. This was real ‘Kevin & Perry’ style interaction as the cashier struggled to lift his head to meet my eyes.
  5. No hello or thank you for visiting. Of course, the rash on the lad’s neck wasn’t a worry at all when serving food!
  6. I presume the cashier next to him was of a more senior role since her uniform was different to the rest. So the beads of perspiration dripping down from her forehead whilst serving food spoke volumes for the food safety policy.

In a nutshell, there was no greeting or thanks; no option to sit in or takeaway; and food safety and food hygiene doesn’t appear to be high on this fast food (high risk food) outlet’s agenda.

I left hoping that I don’t have to return. Kids can be persuasive as can their mother!